Insurance Information

Alexander Orthopaedic Associates participates with many forms of health insurance, such as HMO’s, a variety of PPO’s, Workman’s Compensation and Medicare. However, few insurance carriers cover all medical costs and a balance on your account may result from co-payments, co-insurance, deductibles or non-covered services. It is the policy of Alexander Orthopaedic Associates that the patient is responsible for full payment of any and all balances deemed "patient responsibility" by their insurance carrier. We will gladly file medical insurance as a courtesy to our patients. However, in order to help control the costs, please plan on taking care of co-payments, co-insurance, and deductibles before leaving the office.

In order to keep our records current, please bring your insurance card to each office visit. Any changes in your name, address, telephone number, or billing information should be brought to our attention.

It is very important that our patients are familiar with their insurance policy’s requirements regarding referrals and pre-authorizations for office visits, tests, and procedures. When possible, referrals should be obtained in advance of your appointment. It is always best to check with your insurance company to make sure all services have been appropriately authorized.

We are expanding the number of health plans we participate in, so please call us at 727.547.4700 if your particular insurance is not listed below.

Motor Vehicle and Worker's Compensation:

In order for our office to submit your claims for you, you must provide us with the following information: insurance company name, address and telephone number, as well as your claim number, date of accident and claims adjuster's name. In the event that your insurance denies or terminates your benefits, you will be responsible for full payment for services rendered.

Payment Policy

We request that all co-payments, co-insurance, and deductibles are paid at the time of service to help control the costs of medical care. Payments may be made by cash, check, Visa, Mastercard, American Express, Discover. For larger amounts, such as surgical fees not covered by insurance, our office manager will work with you to arrange a payment plan that fits your budget.